RNR Services RNR Consulting Services is dedicated to providing expert level consulting and management advice in a range of technical, engineering, manufacturing, quality and management fields.

Information Technology QTS DataCenter, Atlanta, GA
30 years of IT experience, including senior level IT management for three major corporations. Extensive experience with in-house and co-location data centers, Software-As-A-Service (SaaS) deployment and management, ITIL Service management, client involvement and integration with client apps, managed services, monitoring, configuration, planning, acquisitions, project management, security, backups, managing Profit & Loss (P&L), contractual negotiations, data center builds/ selection/ moves/ operations, cloud computing, Payment Card Industry Data Security Standard (PCI-DSS) and Sarbanes-Oxley (SOX) in international environments. We also have experience as an expert witness in legal proceedings involving various technical subjects.

Engineering
50+ combined years of experience in Engineering, with multiple patents, for several major corporations and private business, including patents for private as well as corporate products. Professional Engineer (registered in South Carolina and Missouri) on staff.

Telecommunications and Networking
25 years of experience in negotiating, acquiring, managing major implementations and administering telecommunications, local and wide are networking, including circuits, equipment and technology from major carriers and hardware vendors including Cisco (IPT and IPCC), Nortel and Aspect.

Business Continuity
15 years experience with developing Business Continuity (BC) and Disaster Recovery (DR) plans for several corporations. Responsible for administering the plan for a $350M company, including responsibility for evacuation during Hurricane Floyd in 1999.

Negotiations and Contracts
30 years experience developing RFPs. negotiating legal and technical contracts in the engineering, manufacturing, technology and telecommunications arenas.

Manufacturing
30 years experience and direct management in manufacturing including model shop supervision, machine shop supervision, rapid prototyping, PCB design, PCB manufacturing automation, CAD/CAM, DNC, cost reductions, JIT, CMM, offshore add Quality programs. Direct experience and responsibility with implementing two major MRP systems.

Quality
Black belt, Certified Auditor, Certified Quality Engineer and Masters Degree level Quality expertise.

ISO 9000
Experience in developing ISO 9001/9002 programs and leading companies into ISO and QS 9000.

Management
25 years management experience, including 3 with P&L experience operating successful, high margin, high availability, multi-site hosting business.

Project Management
40+ years combined experience in certified management of technical, engineering and manufacturing projects from small to multi-million dollars.

Training
Training programs in manufacturing and quality available. New training programs as needed, provided by College Professor with responsibility for Mechanical Engineering program at a major technical college.

Methodology
RNR Services partners with clients to understand their business needs and mission statement, document the challenges , gather the best ideas from the client's "best and brightest" and review market trends in technology to develop goals and a "business/technology vision". We then apply the scientific, analytical methodologies of Deming's Quality teachings, established standards on the subject, such as IT Information Library (ITIL), International Standards Organization (ISO), the American Society of Quality (ASQ) and other Industry Best Practices.

Basic to RNR Services's process is the full circle, continual improvement process explained simply as "Plan-Do-Check-Act" (PDCA), a technique made popular by Dr. W. Edwards Deming, who is considered by many to be the father of modern quality control. Deming's Plan-Do-Check-Act (c)Wikipedia & http://blog.bulsuk.com/2009/02/taking-first-step-with-pdca.html

A fundamental principle of these methods is iteration. Once a hypothesis is confirmed (or negated), executing the cycle again will extend the knowledge further. Repeating the PDCA cycle can bring us closer to the goal, usually a perfect operation and output.

In summary, we develop a plan, execute the plan, measure our results and review these results, If the results don't meet the objectives, the proces is repeated..

Staff
Staff available in all of the above fields with partnerships through affiliates to provide the best results to you, the customer.

Founder Bios
Ross Johnson Robbie Johnson

Contact ...

RNR Consulting Services
Charleston, South Carolina

Info @ RNRservices.net

Phone: 843-442-9723 or 843-303-6928
Fax: 843-971-6973
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